International patients

Let us welcome you

Nightingale Hospital has a wealth of experience in welcoming international and VIP patients seeking treatment at our central London hospital. Our experienced Patient Services Team will assist you in coordinating treatment as an outpatient or an inpatient at the hospital.

The highly experienced team will guide you through the process to ensure a seamless experience.

Inpatient treatment

When you arrive in London for inpatient treatment at Nightingale Hospital, you will be picked up at whichever London airport (Heathrow, Gatwick, Stansted, London City or Luton) you have flown into, and privately transferred by taxi to the hospital.

We can also collect patients from St Pancras International Railway Station (Eurostar terminal location) which is approximately a 15-minute taxi ride from the hospital, or from any London mainline railway station.

A member of our Patient Services Team will meet and welcome you to the hospital upon your arrival. You will then be guided through the admission process, before being shown to your room. A member of the nursing team will also provide you with a tour of the hospital facilities.

All inpatients will have their own private room with an ensuite bathroom including a shower and/or bath. For those patients seeking additional privacy, large private suites can be arranged at a supplementary cost.

During your stay at Nightingale Hospital, inpatients are looked after by a multi-disciplinary team of consultant psychiatrists, nurses, therapists, doctors and other mental health professionals. Some of the clinical team directly involved in your care may be able to consult in different languages. If required, we are able, at an additional cost, to provide translator services.

Additional concierge services are available, and these can be discussed and arranged via the Patient Services Team.

For families accompanying loved ones, the hospital’s central London location is close to many well-known London tourist attractions. A huge range of hotels, to suit all budgets and tastes are nearby, as well as a vast array of shopping locations.

Concierge services are available for our international patients and these can be addressed with the Patient Services Team.

Outpatient treatment

Nightingale Hospital offers numerous ways in which patients can access expert support remotely. This includes video consultations with consultant psychiatrists, and one-to-one and group sessions with therapists utilising online video platforms such as Zoom and Skype.

We have over 50 consultants and 80 therapists at the hospital, some of whom are the most trusted names in psychiatry.  A number of our experts are able to consult in various languages; therefore, our aim will be able to match you with a clinician who meets your individual language needs.

Follow up treatment

Once you leave Nightingale hospital, our consultant psychiatrists and therapists can continue to provide you support via the use of online video platforms. This provides for excellent continuity of treatment and ensures that you remain cared for after leaving Nightingale Hospital, regardless of your geographical location.

Nightingale Hospital can also provide outpatient support remotely. Patients can have video consultations with consultant psychiatrists, and therapists.

Funding treatment

Nightingale Hospital is accredited by all major private medical health insurers and works with many different medical insurance and medical assistance companies from all over the world. In addition, the hospital accepts patients funded by embassies, corporate organisations, management companies, and other third parties.

Prior to treatment, patients who are funding treatment via private medical insurance will be asked to provide policy details, so that their individual level of cover can be estimated and pre-authorisation for treatment obtained.

Self-funding patients will be required to provide a deposit before accessing day therapy or inpatient treatment. Outpatient appointments with consultant psychiatrists will be invoiced directly to the patient, by the treating psychiatrist.